Shipping & Returns

Shipping and Tracking Orders

Flat rate $5 same day shipping. Get FREE shipping on orders of $50 or more.


To check the status of an order, please have your USPS tracking number sent to you in your shipment confirmation email. Visit and enter your confirmation number. 

USPS label numbers are emailed 1 to 2 business days from the time of your order placement. 

Please email if you have not received your label number within the above timeframe.

Refunds, Exchanges & Returns

Tucson Tea Co. is dedicated to sourcing only the highest quality products and your experience with our service and products is important to us. If you feel the quality of our products is less than expected, please contact our customer service within 30 days of your order date. We do not honor returns, exchanges or refunds if the issue is a matter of personal taste but do honor replacements for quality issues. 

Please note, our teas are seasonal and some variance is to be expected in the profile flavors of tea. We offer smaller quantities such as our sample sizes, ensuring a tea is to your liking prior to ordering larger amounts. 

Tucson Tea Company

At Tucson Tea Company we offer unique small-batch and herbal tea blends using high quality loose leaf teas from around the world, including organic and fair-trade loose leaf teas. Our goal is to bring joy to tea drinkers and non-tea drinkers alike. 

Learn more about our story

For questions or tea recommendations, please contact us using our chat feature or email us at

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